Consilium Technologies
Consilium Technologies has been around since 1985, originally under the name of TASK Software - established by a team of local government and IT specialists
Services
Testimonials
"South Somerset Works has chosen mobile working technology as a natural progression in improving working efficiencies. Mobile technology is here to stay. We must embrace these technological advances or risk falling into mediocrity."
Click here to read South Somerset Works' Case Study
Alec Pegram, South Somerset Works
End User Training
End User Training...
Good training overcomes your users' natural fear of change. it enables them to see the potential of the new system, and bring you the business benefits you seek.
As part of your implementation your staff will have been trained on all aspects of the system and should have all the skills required to develop a full set of end user training.
However, we fully understand the pressures on the implementation team at go-live. We know how the immediate requirements of a go-live project can override any requirement to train end-users.
The problem is, this can cause end-users to lack confidence in the whole system and reduce your ROI. Inevitably people with knowledge gaps will reject the project. Consequently, you won't maximise the potential of either your end-users or the system.
This is where Consilium's professional Project Services team can help. They provide on-going support to aid a smooth implementation. Working closely with you, our services consultants can undertake the entire roll-out of all end-user training.
Consilium can provide expert training at any time you may require it.
The service itself includes:
1. A training needs analysis
2. End-user training manuals, designed on your configured system
3. In-depth end-user training
4. A written report, with formal feedback on the training