Modules

Modules

Modules include:

• Works Order Management - Manages each stage of a typical contract from job entry to completion
• Costing Ledger - Tracks all costs on every job so you can monitor against property, operative and job
• Appointment/Scheduling - Offers appointments based on actual available resource so, there you have fewer missed appointments
• Mobile Working - Get unparalleled flexibility: operatives can receive jobs, add variations, update the back office, and manage stick in real time on the move 
• Call centre - Helps non-technical staff interview callers with repair problems in their home
• Stores - A fully functional set of stock management facilities
• Financial Management - Handles all financial transactions to facilitate billing, invoices and payments
• Planned and Cyclical Maintenance - Manages longer term programmes of work on all assets and properties
• Surveys - Monitors the quality of service provided to citizens on-line, via handheld or by post. You get a detailed analysis of service delivery
• Crystal Reporting - Create reports using information in TotalRepairs in an almost limitless manner
• TotalAlerts - Workers can make correct, timely and informed decisions about the business
• Puchase Ordering Processing - Streamlines your financial processes and automate handling
• Wireless Stores - An extension of your TotalStores back office solution
• LRM (Labour Resource Management) - Lets you book appointments and allocate jobs to the most appropriate resource available at the time of booking.

TotalRepairs modules run on mobile devices